Active Pets Warranty

At Active Pets, we are committed to providing high-quality products and exceptional service. Our warranty policy is designed to ensure that you receive the best possible support for your purchases. Here’s a detailed overview of how our warranty and return processes work:

  1. Warranty Verification:
    • All products purchased from Active Pets are shipped via Amazon. To check if your product is eligible for warranty coverage, please visit Amazon’s website. You can verify warranty details and eligibility directly on Amazon’s platform, as they handle all shipping and warranty claims.
  2. Return and Refund Process:
    • If you need to return an item and seek a refund, please refer to Amazon’s return policy. This policy outlines the steps you need to follow to return a product.
    • To initiate a return, log in to your Amazon account and contact Amazon customer support. They will guide you through the return process, including arranging for the return shipping and processing your refund.
    • Ensure that you follow Amazon’s return instructions closely to facilitate a smooth and efficient return process.
  3. Additional Information:
    • For any issues related to warranty or returns, Amazon’s customer support team is your primary point of contact. They have the resources to assist you with any questions or concerns regarding the warranty coverage and the return process.
    • Active Pets is dedicated to ensuring that you are satisfied with your purchase. While Amazon manages the shipping and return processes, we are here to support you and address any product-related queries you may have.

If you need further assistance or have specific questions about our products, feel free to reach out to Amazon customer support through your Amazon account. Thank you for choosing Active Pets, and we appreciate your understanding and cooperation in following Amazon’s return and warranty procedures.

active pets warranty